50+ Years of Experience
Since we opened our doors over 50 years ago, Insta Answer, has been family-owned and operated. We have built our business to reflect all of the positive associations that come with a family unit and strive to treat every customer as if they are part of our own.
In more recent years, the responsibility to carry on our tradition of values has been given from the hands of the originator into the hands of family member, Steve Samuels. Since he has been entrusted with the company, its services have only increased in their personal touch.
Steve desired to make the company appealing to not only executive professional services but to Blue Collar businesses seeking a competitive edge of an after hours service. This idea was influenced by his belief that hard working businesses providing emergency comfort services such as heating, ventilation, air conditioning, plumbing, etc. should also have access to professional state of the art after hours answering services.
An extension of your team
Leverage agile frameworks to provide a robust synopsis for high-level overviews. Iterative approaches to corporate strategy foster collaborative thinking to further the overall value proposition. Iterative approaches to corporate strategy foster collaborative thinking to further the overall value proposition.
We're all about you!
What Steve and our team have come to realize through years of practice is that every company possess unique needs. We have gradually tailored our offered services to cater specifically to the things that make your company special to you. It is our hope to make your ideal service scenario a reality as we piece together each aspect of what our on-call operators will say when directing calls for your business.
Other companies may offer similar services, but our service structure raises the standard of service and of course, comes with a personal touch!
What Our Clients Are Saying
"Having Instant Answer as a backup to my business really helps me know that I’m not losing out on potential customers."
"Insta-Answer is nothing short of phenomenal! A simple to use service that helps me keep track of any calls not coming directly to my line of business."
"My experience has been flawless working with Insta-Answer. They're responsive to all of my needs and make sure that any questions I have are promptly addressed. They truly fill the gap that my local storefront needs to satisfy my customers."