4 (More) Things Customers Consider When Choosing a Propane Company

Making an informed decision about the right propane company for you involves determining how the company you are considering measures up to others in several specific areas. Here are four things customers consider when choosing a propane company!

Tank Maintenance

The best propane companies do more than simply providing propane. The company you choose should also provide a range of tank installation, repair, and protection services to help you get the most out of your heating solution. ​

Reliable Supply

The company you choose to heat your home needs to have reliable access to the fuel you need, especially if you live in a particularly cold area. Your propane company should take steps to proactively make sure that it always has fuel available when you need it, such as working with multiple suppliers to minimize the potential impact of supply chain issues and closely monitoring trends in fuel prices to make bulk purchases when they are lower to keep prices down for customers. ​

Reliable Delivery

Likewise, your propane company needs to be available to make deliveries when you need them. Companies that offer a limited delivery schedule can leave you without heat on an unusually cold day, especially if you forget to place an order in advance, and the company you choose should have a strong history of showing up with your order when it agreed to. Although remembering to place orders in advance of when you need them should generally be your responsibility, choosing a company that makes last-minute deliveries can give you an additional layer of peace of mind. ​

Excellent Reviews

Your propane company may think it is the best option in town, but reading reviews before making a decision is an important step in determining what customers actually think about a particular company. These honest opinions can give you insights into what customers like or don't like about the propane company you are considering, which can give you a better idea of whether it will be a good choice than relying on that the company says about itself on its website. ​

Contact Insta Answer today at 877-631-9711 to see how we'll handle all of your customer service calls so you can get back to what you do best: providing the best propane service available.