If you're new to budgeting, you may not know where to begin. A budget is crucial to understanding and directing your financial flow. Whether you've struggled to make one in the past, or are new to financial planning, these tips can help you out:
Start off by creating specific timelines for each step along the way to create a sense of urgency, which is important for any service business. You may want to involve your management team for input on specific budget numbers for every section of your business. While at it, be sure to access any historical data for building your business plan and budget.
Budgeting is much more than just crunching the numbers. You are also budgeting people, so you need to hold a meeting with your staff to get buy-ins. Let them know what you have in mind for business, or them, going forward, and any other goal you have.
Building the Budget
Since the budget isn't a business plan in any way, you need to be sure it provides direction for your next financial year. It helps you set goals, and be able to measure them in due time. It becomes your daily guide that leads you to your long-term goals.
A budget you can't implement would be of no use to your business. It requires you to set realistic goals that can be achieved within a given timeframe. You should also be ready to make any adjustments along the way since some goals may change, or unforeseen eventualities happen.
If you know your business has enough financial muscle to stay the course, you can begin to execute the budget. It's during the execution that you review the cost-benefit analysis, decide how best to achieve your goals, and coordinate and communicate the budget.
Budgeting can be quite complicated if you don't what to look for, or where to start. Insta-Answer can take care of your customer service needs, so you can attend to other important matters of your business, such as budgeting. Let our virtual receptions step in when you step out to attend to other issues. Call Insta-Answer today to see how we'll handle your calls.
Property management companies have a lot of responsibilities for every building they rent, and no matter how many tenants need your help, customer service is often the biggest pain point of your business. Here are 4 essential tips on how to improve your customer service in the property management industry. Stick around ‘til the end to see how you can skip the hassle and achieve all of these goals as easily as possible.
Prioritize transparency in your contracts
Business between tenants and landlords starts with a rental contract, and ensuring that both parties understand the terms of that contract is the cornerstone of a good relationship. To avoid misunderstandings and tenant complaints in the future, make your contracts as straightforward as possible, so there’s less room for confusion.
Streamline tenant complaints
Getting every possible call sent to the same customer service line not only puts a lot of pressure on whoever is answering those calls, but it slows down the process of handling tenant complaints. Your tenants expect to be taken care of efficiently and any other callers require just as much respect. So, split up the work by implementing a formal complaint process. Giving tenants a set method of communication, like a separate phone line or an online portal, makes things easier for everyone involved.
Always be accessible
Tenants can call with a plethora of issues and questions, at all times of the day. So, you can’t rely on one person or team working 9-5 on weekdays. You need a dedicated team available to help all callers at any time of the day or night on any day of the year, even holidays. Hiring a call center is the only way to make sure your tenants are always taken care of, so don’t settle for less.
Be respectful and professional
It goes without saying that every caller deserves to be treated kindly, but you also need to make sure your team knows what they’re talking about. Questions need to be answered, requests need to be taken care of, and your customer service team needs to make a good impression. Hiring a team of experienced professionals that know the ins and outs of the property management industry is key to all successful customer service experiences.
As you can see, customer service isn’t as easy as answering the phone and taking a message. So while you and your employees are handling business, rely on Insta Answer to handle all your customer service calls 24//7/365. Give us a call today!
A lot of elevator companies have maintenance protocols down to a science, and while it’s great to have a consistent method to ensure that nothing is forgotten, there is a downside. If your elevator company is too set in its ways, you’re probably not taking much time to consider how things could improve or what you may be leaving out.
To help you make sure nothing is overlooked, we’ve compiled a basic elevator maintenance checklist - a perfect place to start when compiling or improving your maintenance protocols.
Outside the Elevator Car:
Inside the Elevator Car:
Once you have a handle on these basics, go ahead and add any additional checks your company deems necessary, of course. You can never be too thorough when it comes to elevator maintenance and safety. And while your technicians are all busy out in the field, rely on Insta Answer to handle all your elevator dispatching and customer service calls 24//7/365. Give us a call today!
Although oversights and errors are part of every profession, they can be pretty costly in the construction sector. For that reason, remaining proactive and taking appropriate steps to avoid construction mistakes is not an option. That, in turn, creates a more positive work environment and ensures that timelines and budgets remain on schedule.
Here are some details on the construction mistakes you should avoid.
Ignoring Safety Measures
Construction site accidents can cause harm to more than just property because workers and the public at large can be culprits too. Of course, accidents will happen. However, the more prepared and organized crews and contractors are, the better the chances of reducing tragedies. You can achieve that using field management and cloud-based project software.
Poor Project Planning
Winning the construction projects you pursue will be difficult if your bids are incomplete or overestimated. On the other hand, you may lose money on jobs when you underestimate the cost of construction projects.
An intuitive construction business intelligence solution delivers the analytic power to project future projects and a deeper understanding of project data to help you bid accordingly.
Using Outdated Software
Operating with poorly connected data or software in today's construction sector can cripple one's ability to compete with modern, digital contractors. The reason is that old or lost data and mistakes resulting from relying on manual processes can cost contractors a fortune. The solution here is adopting a fully-integrated, cloud-based construction management platform.
Failure to Modernize
The absence of a software platform for managing your construction project is worse than having a solution that cannot deliver accordingly or one that is outdated. Note that manual construction procedures expose your project to inefficiencies and mistakes.
Investing in the right software designed for construction and ensuring it remains up-to-date ensures completion of the project on budget and on time, increases efficiency, safeguards your project, and reduces costs.
Hiring Incompetent Workers
Since construction HR departments are already strained with daily tasks, hiring the right people and assigning them the right jobs is becoming a problem. In that case, you should consider acquiring construction-specific HR software. Also, embracing a progressive business model is advisable in this case.
Doing so attracts more tech-savvy new employees and improves the skills of your existing workforce.
Avoiding the mistakes above will improve service delivery to clients in one way or another. Also, virtual receptionists can help you improve customer service. Call Insta Answer now to see how we'll handle your calls.