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5 Mistakes your construction company Should Avoid

7/19/2021

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We know it’s not possible to avoid every possible mistake on the jobsite, but why not try? Staying vigilant during projects by understanding, identifying, and avoiding common mistakes can keep your timelines and budgets on schedule, limit accidents, and create a positive, productive work environment for your construction company. Here are 5 of the most common construction mistakes and how to avoid them to keep your business running smoothly and profitably.

1. Ignoring Safety Measures
Accidents are always a possibility, no matter how cautious your crew is, but adhering to all the necessary safety regulations and protocols can greatly reduce the risk of such events. Proper management can ensure that all proper precautions are followed, all incidents are properly documented, and - most importantly - your team and property are as safe as possible.

2. Hiring Inadequate Workers
Having a progressive business model and a top-notch HR department to seek out and hire the best talent available can keep your work environment running smoothly and efficiently. Vetting candidates thoroughly and choosing those with the widest range of skill sets is your best bet for a successful construction crew.

3. Careless Budgeting
Overestimates or incomplete bids can deter potential clients, thus costing you the jobs you need, whereas underestimating may lead to monetary losses on the jobs you do procure. Taking the time and forethought to carefully asset and plan out your future projects can mean the difference between a thriving business and one drowning in debt.

4. Relying on Outdated Software
Inefficiencies, lost data, and mistakes are always on the line when dealing with technology and software, and they can cost your construction company millions. Investing in modern, cloud-based construction management platforms can bring stability to the chaos of the construction process and help you boost productivity and profitability.

5. Not Modernizing Manual Processes
Manual construction processes leave all aspects of a project vulnerable and prone to mistakes and inefficiencies. Stop relying on paper trails to track your progress. To boost efficiency, drive down costs, keep your projects safe, and stay on schedule and budget, you need to deploy the right software designed for construction and stay up to date on new features.

Managing a construction company means dealing with a lot of moving parts - both literally and metaphorically - so why not make the process easier for yourself and your team? Insta Answer has over 50 years of experience handling customer service calls and dispatching for construction companies, and we’re ready to take on yours as well. Give us a call today to see how we handle your calls.

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4 Things to Save Room for in your Elevator Company's Budget

7/12/2021

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The elevator service industry is more than just installation and repairs; a large part of the elevator industry is keeping up with upgrades and modernization to make all elevators - whether already installed or yet to be installed - as safe as possible. A great deal of time and knowledge goes into ensuring that all your systems are up-to-date, not to mention a LOT of money as well. Balancing your budget to accommodate potential future upgrades can sometimes be a guessing game, so we’ve compiled a list of the top 4 upgrades you should leave room in your budget for…

Maintenance
It goes without saying that, like all systems, elevators are subject to normal wear and tear. No matter how busy the building it is in may be, all elevators will eventually need repairs done to maximize the unit’s efficiency and safety. Staying on top of elevator inspections and keeping those units in great condition should always be a high priority.

Safety Accommodations
Despite having to implement new safety precautions in elevators for the past year now, there is always room for improvement and the possibility that these measures need to be enhanced. So, along with these current guidelines and routines, new technologies aimed at keeping everyone safe will need to be taken into consideration, such as antimicrobial button covers, UV light, air filtration systems, and touchless control operations.

Modernizations
Elevator technology advances everyday, and your systems should not be slacking when it comes to implementing new technologies as soon as possible - both to keep up with competitors and to keep your passengers safe. New features, equipment, tools, and technology are your company’s best route for success.

Video Monitoring
In the past few years new regulations, such as those set by the International Building Code (IBC) of 2018 and the ASME A17.1 Code of 2019, mandate the installation of video monitoring systems in new elevator cars. These video systems are to be implemented in all new elevator installations as well as major modifications to ensure the safety of any passengers in an emergency situation, communication systems need to be inclusive of those with disabilities.

Insta Answer is no stranger to assisting with elevator updates and customer service. Through our partnership with SmartView Visual Communication, we have also implemented video monitoring into our elevator call services. Our team of expertly trained agents that understand how to deal with entrapments is here to help anyone in need, anytime, anywhere. Don’t believe us? Call today and see for yourself how we handle our customers.

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How to compete with full service oil and gas companies

7/12/2021

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Many factors come into play when customers choose which companies to buy from, and your business may be getting overlooked. Depending on the scale of their needs, customers may favor full service oil companies over discount oil companies like your own, but it doesn’t have to be that way. Don’t miss out on a big sale just because your business may be small. Keep up with your largest competitors by offering these services your customers wouldn’t typically expect from a discount oil company…

1. Thorough service plans and tune-ups to choose from that fit your customers’ needs and budgets and can be customized at their convenience

2. A reliable oil supply with little or no risk of running out

3. A large team of highly trained and qualified technicians for handling services and repairs whenever customers need instead of waiting on a smaller team to get around to your next customer

4. A variety of delivery options for both delivery method and availability, such as automatic/recurring delivery or 24/7 delivery

5. Affordable and flexible pricing plans to choose from like variable, ceiling, fixed, and monthly budgeting to help customers manage their energy costs

6. 24/7/365 customer service and support with knowledgeable, kind operatives to help your customers properly and promptly

These factors are what set full service oil companies apart from discount companies, and may very well be the deciding factors of why a potential customer decides to choose one of your competitors. Offering the best possible service no matter what size your company is can put your company ahead of the competition and ensure that you keep your current customers around, attract new customers, and never miss a potential sale from anyone.

At Insta Answer, we have over 50 years of experience handling customer calls with care, urgency, comprehensive knowledge, and complete competence. We’ll take care of all of your calls, so you can get back to the rest of your business. We know the oil and gas industry, we know how to navigate any issues that may arise, and we know exactly what your company needs. We’re here for you. Call us today at (877) 631-9711 to see how we can handle your calls.

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