Offering the best service as an elevator company depends on understanding what customers are looking for. If you'd like to improve your customer experience and gain added success for your business, check out our list of the top 5 things people consider when choosing an elevator company.
No one signs a contract with a company these days without first looking for past reviews and recommendations. Customers love to see a strong online presence and recent service reviews. Encourage your customers to leave a review on your website, Google, or your social media page.
2. Negotiable Pricing
Customers really appreciate flexibility in pricing from elevator companies. For example, providing a small price reduction for a longer contract term can give you an edge over companies that don't provide this option.
3. Competitive Contracts
Price isn't everything in the elevator business and there are a number of ways you can make your contracts highly competitive that don't involve cost. People love reliable, speedy service and repairs, as well as being able to contact a company whenever they have a problem. Providing 24/7 availability through an answering service like Insta Answer makes your customers feel taken care of and confident in your business.
4. Proprietary Parts
Elevator companies that use non-proprietary parts provide more flexibility when an issue occurs and replacement is needed. Customers want to be certain there won't be any delays or problems sourcing and replacing proprietary parts.
5. Elevator Type
With the wide range of elevator types available, one of the first things customers want to know is if you handle the variety they need. This information should be easy for customers to find and also demonstrate your experience.
When a new customer calls to inquire about your business, it's so important to make sure they have the best experience possible. Insta Answer's highly-trained specialists are experts in the elevator industry and provide a caring voice when customers call at any hour of the day or night. Get started on a solution for your company by contacting us.
Improving productivity is quite a task no matter the industry a business operates in, and providing accurate work is critical in the construction industry - especially when clients micromanage their projects. So you cannot afford to overlook the need to optimize productivity among your construction workers. Below are a few tips for increasing construction productivity.
1. Communicate Clearly to Avoid Delays
One of the contributors to low productivity on construction sites is coordination and communication difficulties among project team members. Communication is also a critical productivity booster within the construction sector. So, adopting a uniform reporting system for a construction project is advisable.
The reason is that such a system will streamline communication with subcontractors, workers, and other stakeholders, which will improve productivity.
2. Take Time to Pre-Plan
Besides effective decision-making, organizational skills, and leadership, pre-planning is essential for construction project management. So, if you want to reduce productivity issues, you need to plan well before starting a construction project. The things you should focus on when pre-planning include materials requirements, schedules for workers, and anticipated and unexpected changes of orders.
Also, identifying where delays, problems, and surprises may occur by reviewing previous projects is possible when you pre-plan. After that, you can find solutions to counter such issues.
3. Prioritize Continuous Training
Undoubtedly, inadequate training affects construction productivity rates. So, if you want construction site workers to deliver accordingly and a worksite to run efficiently, training such individuals from time to time will be necessary. In any case, every day is a learning day.
Additionally, training construction workers attracts extra expenses, but it can reduce the number of injuries on-site and address cases of labor shortages. That, in turn, will increase construction productivity.
4. Set Realistic Goals
Uninterrupted construction labor productivity is critical in the construction industry since building projects take time to complete. On the other hand, avoiding cost overruns and meeting deadlines are some of the things you cannot overlook in this case. The solution here is to outline the goals that each stakeholder should meet. Doing so ensures that a construction project remains on track.
Is a competitive spirit evident among your construction workers? Set a goal for them to meet and reward them when they achieve it. Ultimately, that will boost productivity.
5. Ensure You Track Metrics
Imagining that you can take a break and relax when all workers are hard at work on a construction site can lead to frustrations. The reason is that the project may run out of materials at the last minute. So, checking your inventory regularly to ensure that you have materials to complete at least a week's worth of work is paramount.
Also, note that you need to ensure there are no wastages beyond placing an order for new materials in advance. Tracking such metrics will not only eliminate unnecessary costs, but it will increase productivity too.
Listening, setting realistic goals, and offering incentives, makes construction workers feel valued. The tips above can help you achieve that, which will, in turn, enhance productivity. Call Insta Answer now at 877-631-9711 to see how we'll handle your calls!
Oil and gas businesses often face cash flow problems, making it difficult for them to grow. Without adequate cash flow, it doesn't matter if your products and services are good. You will remain stagnant. Cash flow allows you to complete the day-to-day tasks that let you expand. Without adequate cash flow, your business can't compete. Luckily, there are ways for oil and gas companies to solve their cash flow struggles. This guide will give you some useful tips on how oil and gas companies can increase their cash flow.
You never know when you'll meet your next client, so it's important to connect with as many people as possible. So often, people make the mistake of only connecting with people in their sector of the business. Yet, whether the person you are meeting is involved with production, acquisition, or exploration, there's always a chance they will teach you something new to help you become more successful.
Your network of contacts and your reputation is important in the oil and gas field, and every meeting you take is a chance to increase your standing. Your business is a team effort, and to succeed sometimes, you need to put aside personal success for the sake of your business. If you have good partners, your business will thrive!
Become an Industry Expert
When you are in the oil and gas industry, you can never stop growing your industry knowledge. Technology is always improving, and there are always new trends and updated ideas on efficiency. Keeping up to date on this information will help you improve your business. If you miss out on new developments, your competitors will beat you to it. Always be learning!
Observe your Competitors
You can learn a lot from what your competitors are doing. Try to emulate their successful strategies and learn from their mistakes. The most important thing is to customize your competitors' strategies to match your business plan. If you don't adapt what your competitor is doing to work for you, you might be setting yourself up for failure.
Invoice factoring will increase the cash flow of your business. Not having to wait for payments to be paid and processed will save you time and money. Expenses can come out of nowhere in the oil and gas business. By using invoice factoring, you will always have money on hand to deal with emergencies.
Keeping a positive cash flow is important in the oil and gas industry. By following these four easy tips, you'll always have money to face problems and take advantage of opportunities to expand your business. To expand your business even further and optimize your customer service, partner with Insta Answer. We'll take your customers' calls so you have more time to focus on increasing your cash flow. Give us a call today!