I don't think we need to tell you that medical centers are totally overrun these days. With the ongoing pandemic, hospitals and clinics across the country are stretched to nearly capacity. The Centers For Disease Control and Prevention have urged healthcare facilities to utilize telehealth services as much as possible, and adapt their current phone systems to allow for more patient phone calls. This is where Insta Answer can step in to help. We are proud to have been serving the medical community for nearly 50 years, and we are experts at handling your medical center's calls.
Your Clinic or Hospital Needs Our Expertise
There are a number of key areas where Insta Answer's virtual customer service representatives are hugely beneficial to medical centers. The first is with office overflow calls. When your office phone lines are busy, you don't have to keep patients waiting. Our trained professionals can handle the extra calls for you. We offer 24-hour service, so we can answer your after-hours calls too. We follow the directives set by each physician, and don't just screen calls, we expertly prioritize and route messages. Whether you have one physician, or multiple medical centers requiring live answering 24 hours per day, our system is equipped to handle your needs.
Streamline How You Support Your Staff
Insta Answer's Online Portal allows your staff to be totally in control of their on-call schedule. When a patient calls, our caring, friendly experts follow the on-call protocols each physician has chosen, and physicians can access our Online Portal to retrieve their on-call messages at any time. We are HIPPA compliant, and our services are not "one size fits all" — we carefully tailor every aspect of our system to your organization's unique needs.
If your medical center is struggling to keep up with increased patients, let our experts step in and help. We make your patients happier by providing a caring voice answering their calls at any hour of the day or night, and we make physicians happier too by efficiently handling on-call schedules. Expanding your patient services, doesn't have to be expensive, give us a call today to learn how you can improve your medical center's phone capabilities for as little as $3 per day.
If you are in the real estate property management business, then you understand how important it is to attract and retain high quality tenants. Unfortunately, the competition for ideal tenants can be intense, so it's important that business owners do everything they can to keep residents satisfied. According to industry experts, one of the top ten things property managers can do to retain their renters is to answer their phone. Tenants expect issues to be resolved quickly, so it's hugely important to make their calls a priority. At Insta Answer, we know how busy you are, and we're here to help with your obligations.
Your Tenants Need Our Expertise
Not only does Insta Answer have over 50 years of experience in the property management industry, it's actually the industry we founded our business in. Insta Answer originally began answering after-hours emergency calls from tenants, and now five decades later our business has expanded and our passion for the real estate industry remains strong. Our professional representatives are highly knowledgeable about property management and can easily handle any emergency situation that might arise, as well as maintenance issues, billings and evictions. We dispatch calls around the clock, eliminating the need for internal customer service staff.
Save Money While Increasing Tenant Satisfaction
The Covid-19 pandemic that we find ourselves in these days is showing no signs of being resolved quickly, and for real estate management companies that means it's more important than ever before to retain the high quality tenants you want. Renter turnover is expensive; the best situation is for companies to attract their ideal tenants and then retain them long-term. In order to do this, the simplest way you can improve your company is to offer better customer service, and that's where Insta Answer steps in. You can pay as little as $150 for 80 minutes of calls, or just $3 per day while making sure there is always a kind and knowledgeable voice dispatching your calls.
Every property management company needs a reliable and experienced answering service dispatching their emergency and maintenance calls. It's the simplest way to make your company more attractive to quality tenants, and you can even save yourself money while doing it. Contact us today by calling (877)-631-9711, and we'll find the right solution for your business.
Energy services have always been absolutely vital to our society and these days, with the growing coronavirus pandemic, they are more essential than ever. The United Nations reports that even a short disruption in energy services during this COVID-19 outbreak could cause a "catastrophic" situation. If you're in the oil, gas, or energy industries, then you already understand how important maintaining a smoothly running business is. However, now that the world is experiencing an unprecedented health crisis, just how important is something like customer service during these times?
Good Customer Service Keeps Your Business Running Efficiently
Insta Answer is in the business of helping other companies succeed, and for the past 50 years we've been the unique position of watching what good customer service can do. We know from experience that having knowledgeable representatives answering the phone around the clock keeps your business running smoothly and efficiently, and keeps customers satisfied. These days more than ever before it is essential to have a skilled expert dispatching your calls. With the next widespread wave of coronavirus approaching and potential lock downs right around the corner, our phone systems are more vital than ever.
Are Your Reps Ready for an Emergency?
Insta Answer is highly experienced in the energy, oil, and gas industries, and we understand how to handle your customers. Not only do we understand oil and propane safety, we are highly skilled at efficiently handling emergency situations. If you want to convert prospective customers into satisfied retained customers, or will calls into automatics, then you need to focus on your customer service, and a virtual answering service is the way to do that.
Pay Less and Give More
Whether times are tough or prosperous, Insta Answer helps businesses cut costs. For less than $100 per month you can have an energy industry knowledgeable representatives answering your calls, every hour of the day, and every day of the year. We know that energy emergencies can happen at any hour of the day, and that's why we work around the clock. No matter what situation arises, we handle it quickly and competently, so that your business looks good and your customers are taken care of.
In these unprecedented times, we need to be doing everything we can for our businesses and our customers. One of the simplest things you can do is to stop wasting time with your current phone system. Hand the burden over to us, so that we can answer your calls 24 hours a day, 365 days a year while paying a fraction of what you would pay an in-house staff member. Contact us today and improve your customer service.