As an astute business owner, you are always looking for ways to improve your business. If you are dealing with financial challenges, oil and gas factoring may be an easy solution. This practice is a quick way for companies to generate funding and avoid debt. Let's look at what invoice factoring is and how it can benefit your business.

What is Oil & Gas Invoice Factoring?
Oil and gas invoice factoring allows a business to sell its unpaid invoices to a factoring company at a discounted rate. This process alleviates the need to wait for payment as the factoring company pays the business within 24 hours. Imagine how being able to quickly access the money you need can benefit your business!

4 Advantages of Invoice Factoring for Your Business
Invoice factoring is a fast and convenient option for obtaining the finances you need to meet the various responsibilities of running your business. Below are four benefits of incorporating this practice into your business.

Improving Cash Flow
When your clients don't pay you, it negatively affects your bottom line and, subsequently, your ability to operate your business successfully. Invoice factoring is a flexible solution that drives cash flow back into your business.

Expanding Your Business
Not having adequate cash flow can be a barrier to engaging in activities that expand your business. But with invoice factoring, you are assured of having the money to hire new employees, open additional locations, or engage in whatever efforts are needed to expand your business.

Affording New Equipment
Lack of funding also creates an obstacle when you need to purchase or repair equipment. Implementing invoice factoring will allow you to take on these challenges without costly loans.

Fulfilling Financial Obligations
Several moving parts are involved in the operation of a business. Invoice factoring can help you meet your responsibilities, such as paying your employees and meeting other financial obligations.

Staying on top of all the elements needed to run a successful business takes a lot of time and effort. Invoice factoring is one tool to help you reach this goal. Giving your clients a superior customer service experience is another means for taking your business to the next level. If you're interested in leveraging a top-notch customer service experience for your business, contact Insta Answer today at 877-631-9711 and discover the value we can bring to your company.
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In most error-related or emergency situations, time is not on our side. That's why, when it matters most, dispatchers responding to time-sensitive calls need to be vigilant, precise, and - most importantly - quick! In the elevator industry, this is doubly true, as a lot of elevator calls are in regards to stressful or critical problems.

When an emergency call come through to an elevator dispatching team, a number of factors are involved in why time is of the essence:

Technician Response Time
Handling a problem isn't as simple as getting a call and responding, because those taking the calls aren't the ones going out in the field. Dispatchers rely on the technicians they send to respond to calls in order to get the job done. Unfortunately, dispatchers can't control how long it takes technicians to arrive on-site, so working as efficiently as possible on their end is extra important. Everyone needs to do their part to get things done, starting with a phone call.

Passenger Safety
The goal of any elevator dispatch call is to, first and foremost, ensure the safety of all passengers inside the elevator car. Doing so requires operators to be extra perceptive and quick to assess the situation, so they can determine the best way to respond and instruct technicians to assist the passengers in the safest way possible.

Elevator Car Stability
In particularly dangerous scenarios, an elevator call is in regards to a potentially catastrophic elevator malfunction, but it's not always so evident. Dispatchers need to be quick to diagnose and quick to respond so that such situations don't go from bad to worse.

Caller Satisfaction
Although less imperative than safety, the satisfaction of your elevator car passengers matters to your business, so it should matter to your elevator dispatchers. Calls, in any situation, appreciate and expect to be taken care of and be made to feel like a priority, and that starts with dispatchers too.

Elevator dispatching is a big responsibility, no matter what the call is about, so don't cut corners when it comes to hiring competent operators. Insta Answer has over 50 years of experience in the elevator dispatching field, and we're standing by ready to help your callers asap. Give us a call today and see how fast we can help you.

When dispatching your HVAC service technicians, the key to ensuring the best service is by deploying the right technician with the right tools for the right jobs. The best approach to HVAC dispatching is equipping your team with the resources and organization they need to get the job done right and efficiently.

Below, Insta Answer has compiled 4 HVAC dispatching tips to make your processes more effective and efficient:

1. Always Keep Customers Informed
Transparency is a critical facet of good customer service and keeping customers happy. That means keeping your customers up-to-speed with your HVAC dispatching processes.
Not being on the same page with your customers, especially in terms of timing and keeping schedules, can harm your reputation significantly. An efficient HVAC dispatching software will enable your business to:

• Send automated texts and emails of appointments and reminders
• Text customers the photo and profile of the technician so they know who to expect
• Receive communication from customers who need to reschedule a job

By keeping customers informed of their job status, you eliminate wasted time and dispatching errors, ultimately proving you are the right company for the task.

2. Optimize Scheduling
Scheduling software allows dispatchers and scheduling managers to monitor each job's status in real-time without communicating directly with the field service worker.
By optimizing the board and ensuring your technicians are answering the right calls, you will effectively minimize or prevent scheduling errors and get the right tech for the right calls.
A scheduler can quickly sort technicians in terms of availability and time slots to ensure jobs are completed within the shortest time possible.

3. Train Dispatchers Continuously
Dispatchers serve as the frontlines for HVAC companies. Therefore, they must have strong communication and problem-solving skills for the job. This constitutes continuous training to juggle multiple tasks, remain calm under pressure, and empathize with customer needs.
Even the most seasoned dispatchers require regular training to stay at the top of their game. It also allows you to identify areas that need improvement and other training opportunities to explore.

4. Track Performance
Using software that has real-time tracking can be very efficient for HVAC dispatchers. With access to real-time information, dispatchers can make quick, accurate decisions and eliminate errors that waste time and resources.
The right HVAC dispatching software will streamline communications, improve scheduling, and optimize routing. It can also help track technician performance in real-time.

The Insta Answer Solution
The HVAC dispatching tips mentioned above should make your scheduling and dispatching processes seamless and more efficient. Are you looking for ways to cut down your HVAC dispatching processes? Call Insta Answer now to see how we'll handle your calls, 877-631-9711!