It can be frustrating when you need to contact a company and the automated voice service is unable to help you. At this point, you may start looking for a different brand or business. With live answering services, you can rest assured knowing that every call your business receives will be answered by a real person 24/7.
What is a virtual answering service?
With a virtual answering service, all of your most important contacts such as customers, prospects, and clients will get a professional greeting from the moment they call. You can rest easy knowing that your phone systems are manned 24/7 by live operators in the U.S. who are trained in customer service and know how to handle any requests.
Why do you need a virtual answering service?
If you operate a small business, you understand how important it is to have your calls answered by a live person. It gives potential customers confidence in your product or service, and instills trust which leads to a sale. Unfortunately, answering your phones can quickly become overwhelming, especially if they ring while the business owner is absent.
Fortunately there’s now an affordable and reliable alternative thanks to outsourced companies that can provide a live receptionist to ensure every single call is answered. With a live answering service, you no longer need to worry about calls going unanswered and potential customers deciding to do business elsewhere.
Having all your calls answered quickly and professionally helps instill trust in your brand, shows callers that they are valued, and in turn boosts customer loyalty and business. Knowing that you are always available for whatever their needs may be keeps your customers coming back for more.
Is a virtual answering service actually affordable?
Answer the phone when you want, with a per-call price. Manage your budget with precision and offer your customers high-quality receptionist services when it matters most. Plus, save time and money from not having to train or worry about hiring added staff to man the phone lines.
A call answering service provides you with a professional receptionist 24 hours a day, 7 days a week or at any time that you need. Whether you require a live receptionist, after hours or on weekends there is flexibility with call answering services to suit your business needs. A package can be tailored to meet your specific requirements.
Your time is valuable, so spend less of it dealing with customers and more of it doing what’s important to you. Don't worry about your customers not reaching a live customer service rep ever again. Set up your live answering service today with Insta Answer.