If you're considering making the switch to an outsourced customer service team, there are lots of things for you to consider. Insta Answer understands how important it is to make the right decisions for your business, so we'd like to share some benefits and drawbacks of different customer service types. After reading our list, you should be more able to make the right informed choice for your company.
In-House Customer Service Team
Outsourced Customer Service Team
Insta Answer offers all the pros of outsourced customer service, with none of the cons. We're unique because we have over 50 years of experience in your industry, and our secure BPO-trained team is easily reachable. If you're looking for an inexpensive, scalable, solution that offers 24/7 support, then give us a call! Eliminate all the cons of outsourcing, so you can get back to business — or rest — while we handle the calls for you.