Do you need dispatchers available 24/7 to help your customers to safety? Do you need an experienced team to help keep people calm when all goes wrong? With specialization in entrapments, elevator monitoring, and the ability to receive calls directly from elevator car phones, our precise services compliment each elevator company we partner with. Insta-Answer also allows for customizable databases containing each of your company’s car status, whether shut down, low priority, or high priority accounts. After-hours emergency maintenance is crucial to being a top competitor in your field and for the satisfaction of your customers!
24/7 Live Customer service and support on demand
Trained CSR’s handle calls from consumers, suppliers, and customers on your behalf
24/7/365 Elevator monitoring
Our Live Operators understands entrapments. Keeping an uneasy situation under control!
Every detail tailored to the needs of your organization
Office overflow answering service for when the office is busy
Employee call out line, allowing an update to the dispatched call
Online Portal allows you to be in control of your on-call schedule
Online Portal for on-call message retrieval
On-call dispatching for multiple regions
Elevator location address’ uploaded into our system for accurate and faster dispatching