Best Virtual Receptionist for Elevator Companies - Insta Answer

Do you need a call center partner that is available 24/7 and specializes in entrapments? Safety is our top priority! Whether it's elevator video monitoring, or the ability to receive voice calls directly from elevator car phones, our precise services compliment each elevator company we partner with. Insta Answer allows for customizable databases containing each of your company’s cars and their status, whether shut down, low priority, or high priority accounts. After-hours emergency maintenance is crucial to being a top competitor in your field and for the satisfaction of your customers!

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How Your Elevator Company Will Benefit From Our Answering Service

Live agents understand entrapments, keeping an uneasy situation under control!
24/7 live dispatching and support on demand
24/7/365 live elevator video monitoring
Trained CSR’s handle all emergency call types
Commercial, residential, transit, municipality, municipal housing, sports arenas, schools, hospitals
Every detail tailored to the needs of your client base

Office overflow answering service during peak hours
Employee check-in line allowing for updates on dispatched calls, call-outs etc
Online Portal keeps you in control of your on-call schedule and on-call message retrieval
On-call dispatching for multiple regions
Elevator location address’ uploaded into our system for accurate and faster dispatching