INSTA-ANSWER
  • About Us
  • SERVICES
  • Industries
    • Energy
    • HVAC
    • Real Estate Management
    • Plumbing
    • Elevator
    • Construction
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    • Legal Services
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Energy

Are you tired of making your customers wait during the busy season? Do you need on-demand phone coverage that ensures your customers will be cared for? Energy services are intrinsic to the function of our society at the residential and commercial levels. But natural gas, propane, heating oil, lubricants, gasoline, and diesel emergencies cannot wait. Insta Answer can help manage your calls 24/7, dispatching customer needs so you can maintain speed and efficiency and worry about operations. It is important now more than ever to answer the calls from your customers and not make them sit on hold. You don't want to lose a customer because you made them wait too long or missed their calls. So let us handle the overflow of customer calls while you worry about your business.
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  • Specializing in the energy and oil and gas industry sector
  • 24/7, 365 day live customer service and support
  • Trained CSR’s handle calls from consumers, suppliers, and customers on your behalf
  • 24/7/365 protection with monitoring of systems and alarms in the plant or in the field
  • On-demand overflow answering service for when the office is busy​
  • Employee call-out line, allowing an update to the dispatched call
  • Online portal allows you to be in control of your on-call schedule
  • Online portal for on-call message retrieval
  • On-call dispatching for multiple regions
  • Automatic and will call customer care
  • Rapid response and customize reports

How can we serve you?

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Multi-Tiered Marketing
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Order Taking
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Lead Capture
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Virtual Reception
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24/7 Answering
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Call Center Solutions

We also offer...

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Call Recording
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Local Phone Numbers
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Special Dispatching
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Disaster Recovery
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Online Portal

Get to know us

SALES

877-631-9711

CUSTOMER SERVICE

888-356-8866

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EMAIL

support@iacaller.com

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  • About Us
  • SERVICES
  • Industries
    • Energy
    • HVAC
    • Real Estate Management
    • Plumbing
    • Elevator
    • Construction
    • Electrical
    • Landscaping
    • Legal Services
    • Medical Services
    • Pest Control
  • Contact
  • Blog
  • Client Login