Nothing is more important than the comfort and safety of your customers – Let us help you keep the sweat off their brows and the chill out of their bones! Insta-Answer is ready, 24/7, to answer your client’s residential and commercial needs while simultaneously acting as the middle man by only dispatching on-call employees to the emergencies and situations you specify.

• 24/7 Live Customer service and support on demand
• Trained CSR’s handle calls from consumers, suppliers, and customers
• 24/7/365 protection with monitoring of systems and alarms in the plant or in the field
• Every detail tailored to the needs of your organization
• Virtual Receptionist
• Office overflow answering service for when the office is busy
• Specialized Dispatching to pre-assigned Manager’s or On-call staff​

• ​Special text and email messaging with confirmation
• Understand and determining immediately a contract client vs. new clients
• Keeping the Manager in the loop with our On-line Portal to update on-call staff
• Online Portal Allows you to be in control of your on-call schedule
• Online Portal for on-call message retrieval
• On-call dispatching for multiple regions
• Rapid Response
• Customize Reports
• Large or small we have a solution for all!

How can we serve you?

Multi-Tiered Marketing

Order Taking

Lead Capture

Virtual Reception

24/7 Answering

Call Center Solutions

We also offer...

Call Recording

Local Phone Numbers

Special Dispatching

Disaster Recovery

Online Portal

Get to know us