INSTA-ANSWER
  • About Us
  • SERVICES
  • Industries
    • Energy
    • HVAC
    • Real Estate Management
    • Plumbing
    • Elevator
    • Construction
    • Electrical
    • Landscaping
    • Legal Services
    • Medical Services
    • Pest Control
  • Contact
  • Blog
  • Client Login
Are you tired of your after hours answering service? Could you use a boost in your dispatching and customer service? Nothing is more important than the comfort and safety of your customers – Let us help you keep the sweat off their brows and the chill out of their bones! Insta Answer is ready, 24/7, to dispatch your calls to your HVAC professionals in the field and to manage your phone calls around the clock. Our professional virtual receptionists and dispatchers are trained specifically in the HVAC industry and have been exposed to years of customer calls in the field. Insta Answer will handle your customers' residential and commercial HVAC needs whether you need a full time receptionist or an after hours service, only dispatching on-call employees to the emergencies and situations you specify.
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  • 24/7 Live Customer service and support on demand
  • Trained CSR’s handle calls from consumers, suppliers, and customers
  • 24/7/365 protection with monitoring of systems and alarms in the plant or in the field
  • Every detail tailored to the needs of your organization
  • Virtual Receptionist
  • Office overflow answering service for when the office is busy
  • Specialized Dispatching to pre-assigned Manager’s or On-call staff​
  • ​Special text and email messaging with confirmation
  • Understand and determining immediately a contract client vs. new clients
  • Keeping the Manager in the loop with our Online Portal to update on-call staff
  • Online Portal Allows you to be in control of your on-call schedule
  • Online Portal for on-call message retrieval
  • On-call dispatching for multiple regions
  • Rapid Response
  • Customize Reports
  • Large or small, we have a solution for all!

How can we serve you?

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Multi-Tiered Marketing
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Order Taking
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Lead Capture
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Virtual Reception
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24/7 Answering
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Call Center Solutions

We also offer...

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Call Recording
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Local Phone Numbers
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Special Dispatching
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Disaster Recovery
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Online Portal

Get to know us

SALES

877-631-9711

CUSTOMER SERVICE

888-356-8866

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EMAIL

support@iacaller.com

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  • About Us
  • SERVICES
  • Industries
    • Energy
    • HVAC
    • Real Estate Management
    • Plumbing
    • Elevator
    • Construction
    • Electrical
    • Landscaping
    • Legal Services
    • Medical Services
    • Pest Control
  • Contact
  • Blog
  • Client Login