Heating Oil & PropaneEnergy services are intrinsic to the function of our society at the residential and commercial levels! But Natural Gas, Propane, Heating Oil, Lubricants, Gasoline, and Diesel emergencies cannot wait. Insta-Answer can help manage your 24/7 calls, dispatching customer needs so you can maintain speed and efficiency.
|
HVACNothing is more important than the comfort and safety of your customers – Let us help you keep the sweat off their brows and the chill out of their bones! Insta-Answer is ready, 24/7, to answer your client’s residential and commercial needs while simultaneously acting as the middle man by only dispatching on-call employees to the emergencies and situations you specify.
|
Real Estate ManagementInsta-Answer handles hundreds of calls throughout the day on a roll-over basis, providing information release questions, billing, evictions, as well as the emergencies Insta-Answer answered from the beginning. For any real estate business, Insta-Answer services eliminates the necessity to maintain internal customer service staff handling these calls. Improving management time on what matters most!
|
PlumbingWhen the pipes are dripping or the toilet backs-up customers need plumbing service on the fly. Day or night, and more often than not, customers with plumbing emergencies cannot wait and will move from business to business until someone answers their call! Don’t let your ad dollars go to waste or lose on potential profit – let us make your business ready to act 24/7.
|
ElevatorWith specialization in entrapment, elevator monitoring, and the ability to receive calls directly from elevator car phones, our precise services compliment each elevator company we partner with. Insta-Answer also allows for customizable databases containing each of your company’s car status, whether shut down, low priority, or high priority accounts.
|
ConstructionLarge or small projects, you have enough to do! Insta-Answer is your simple solution to prevent being bound in the office or leaving client calls unanswered. So whether your working alongside your employees, inspecting sites, meeting with customers, or somewhere in-between, get back to what you do best – we’ll take it from here!
|
ElectricalWhen your office lights go out for the night, don’t let your customers down! Electrical emergencies pay no attention to office hours and can occur at any moment. Whether it’s a simple fix or a complete electrical failure, Insta-Answer can help you be there for customers when they need you most!
|
LandscapingFrom mowing, to blowing, and planting to irrigation systems, a residential or commercial lawn can make a lasting first impression. Help your customers meet their landscaping needs 24/7 as Insta-Answer filters what needs your attention immediately and what can wait… of course, at your preference!
|
Legal ServicesIt is our goal that no potential client is ever lost in the wait time it takes to consult a legal professional. While you’re in court or case meetings, our professional Customer Service Representatives can take your calls AND there is no need to change your existing number with our service! Insta-Answer CSRs can substitute a front desk secretary and/or a voicemail inbox.
|
Medical ServicesInsta-Answer can support the after-hours and on-call functions based on the protocols and directives set forth by each physician. The ability to screen, prioritize, and route messages within a medical framework is an area of special expertise, but fine tuned through our call center staff.
|
Pest ControlFrom years of experience in pest control services, our operators know what to listen for and by using our technology, know how to handle pest and rodent issues. Our scripts display the questions to ask and our CSRs work with your callers to determine if they are experiencing an emergency or if the caller simply needs to schedule an appointment for later assistance.
|