Do you need on-demand phone coverage that ensures your customers will be cared for? Do you need an experienced team committed to keeping your customers calm? From years of experience in pest control services, Insta-Answer has built up a specialized system for managing calls in this industry. Our operators know what to listen for and, by using our technology, know how to handle pest and rodent issues. Our scripts display the questions to ask and our CSRs work with your callers to determine if they are experiencing an emergency or if the caller simply needs to schedule an appointment for later assistance.